BUG: Discard changes prompt even when no changes have been made
If you click the Edit button on an Item, and immediately click Cancel, a dialog pops up asking if you want to "Discard your changes? You'll lose your changes to this item." even though no changes hav...
I appreciate the detailed explanation regarding your experience.
I can be available for a zoom call, where I can demonstrate my experience with 1 password 7 and 1 password 8. Let me know if you are interested in that, and provide me with some direct contact info so that I can send you a zoom link.
I have reached out to our user experience research group to see if this is something they can facilitate.
with 1 Password 7 I press command-\, select the correct set of credentials from those that are offered, select "autofill" and bam! creds are populated and I hit enter to log in.
This is what happens for me with 1Password 8 as well. I believe a lot of your pain can be resolved with some troubleshooting by our technical support team. If you're up for that, please see this post for the details on facilitating that. It sounds to me like the communication between the desktop app and the browser extension is not happening as expected, and that is why you're having a degraded experience. We'd like to get that sorted for you.
and ended up with these 1password logos all over my web pages when trying to log into stuff.
They're intended to be there to help, particularly for customers who prefer to interact with their computer with a mouse. If you'd prefer to turn that off, we can walk you through that. There is a level of granularity with that as well. For example, you can set it such that the inline menu doesn't open automatically, but it still available with a click, or you can disable it entirely. Those settings are available by right clicking on the 1Password icon in your browser's toolbar, selecting settings, and then review the options in the "autofill" section:
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at number of interactions required to autofill","id":"message:128325","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:128325","revisionNum":1,"repliesCount":18,"author":{"__ref":"User:user:16246"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:128325"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:128325"},"body@stripHtml({\"truncateLength\":200})":" So in my experience so far with 1Password 8, it takes many more interactions to autofill when your vault is locked: \n\n 1Password 7: \nHit command-slash \nTouch ID prompt appears automatically, just t...","body@stringLength":"899","rawBody":"
So in my experience so far with 1Password 8, it takes many more interactions to autofill when your vault is locked:
\n\n
1Password 7: \nHit command-slash \nTouch ID prompt appears automatically, just touch finger to Touch ID to unlock \nPassword autofills automatically \n(2 interactions)
\n\n
1Password 8: \nHit command-slash \n1Password window pops up to enter password, you have to click a button to enable Touch ID, then touch the sensor \nThe browser extension doesn't automatically detect that 1P is unlocked so you have to click the extension, then click \"Open 1Password.\" It takes a few seconds, then unlocks. \nNow that it's unlocked, you can hit command-slash again to autofill \n(6 interactions)
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1Password Version: Not Provided \nExtension Version: Not Provided \nOS Version: Not Provided
So in my experience so far with 1Password 8, it takes many more interactions to autofill when your vault is locked:
\n\n
1Password 7: \nHit command-slash \nTouch ID prompt appears automatically, just touch finger to Touch ID to unlock \nPassword autofills automatically \n(2 interactions)
\n\n
1Password 8: \nHit command-slash \n1Password window pops up to enter password, you have to click a button to enable Touch ID, then touch the sensor \nThe browser extension doesn't automatically detect that 1P is unlocked so you have to click the extension, then click \"Open 1Password.\" It takes a few seconds, then unlocks. \nNow that it's unlocked, you can hit command-slash again to autofill \n(6 interactions)
\n\n\n\n
1Password Version: Not Provided \nExtension Version: Not Provided \nOS Version: Not Provided
"},"Conversation:conversation:128325":{"__typename":"Conversation","id":"conversation:128325","solved":false,"topic":{"__ref":"ForumTopicMessage:message:128325"},"lastPostingActivityTime":"2022-05-10T10:41:59.000-07:00","lastPostTime":"2022-05-10T10:41:59.000-07:00","unreadReplyCount":18,"isSubscribed":false},"ModerationData:moderation_data:128325":{"__typename":"ModerationData","id":"moderation_data:128325","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:128325_1":{"__typename":"Revision","id":"revision:128325_1","lastEditTime":"2021-08-22T10:18:42.000-07:00"},"ForumReplyMessage:message:128341":{"__typename":"ForumReplyMessage","id":"message:128341","conversation":{"__ref":"Conversation:conversation:128325"},"author":{"__ref":"User:user:126"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:128325/message:128341","revisionNum":1,"uid":128341,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Annoyed at number of interactions required to autofill","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:128341"},"parent":{"__ref":"ForumTopicMessage:message:128325"},"body":"
I appreciate the detailed explanation regarding your experience.
\n\n
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I can be available for a zoom call, where I can demonstrate my experience with 1 password 7 and 1 password 8. Let me know if you are interested in that, and provide me with some direct contact info so that I can send you a zoom link.
\n
\n\n
I have reached out to our user experience research group to see if this is something they can facilitate.
\n\n
\n
with 1 Password 7 I press command-\\, select the correct set of credentials from those that are offered, select \"autofill\" and bam! creds are populated and I hit enter to log in.
\n
\n\n
This is what happens for me with 1Password 8 as well. I believe a lot of your pain can be resolved with some troubleshooting by our technical support team. If you're up for that, please see this post for the details on facilitating that. It sounds to me like the communication between the desktop app and the browser extension is not happening as expected, and that is why you're having a degraded experience. We'd like to get that sorted for you.
\n\n
\n
and ended up with these 1password logos all over my web pages when trying to log into stuff.
\n
\n\n
They're intended to be there to help, particularly for customers who prefer to interact with their computer with a mouse. If you'd prefer to turn that off, we can walk you through that. There is a level of granularity with that as well. For example, you can set it such that the inline menu doesn't open automatically, but it still available with a click, or you can disable it entirely. Those settings are available by right clicking on the 1Password icon in your browser's toolbar, selecting settings, and then review the options in the \"autofill\" section:
\n\n
\n\n
Ben
","body@stringLength":"2524","rawBody":"
Hi
\n\n
I appreciate the detailed explanation regarding your experience.
\n\n
\n
I can be available for a zoom call, where I can demonstrate my experience with 1 password 7 and 1 password 8. Let me know if you are interested in that, and provide me with some direct contact info so that I can send you a zoom link.
\n
\n\n
I have reached out to our user experience research group to see if this is something they can facilitate.
\n\n
\n
with 1 Password 7 I press command-\\, select the correct set of credentials from those that are offered, select \"autofill\" and bam! creds are populated and I hit enter to log in.
\n
\n\n
This is what happens for me with 1Password 8 as well. I believe a lot of your pain can be resolved with some troubleshooting by our technical support team. If you're up for that, please see this post for the details on facilitating that. It sounds to me like the communication between the desktop app and the browser extension is not happening as expected, and that is why you're having a degraded experience. We'd like to get that sorted for you.
\n\n
\n
and ended up with these 1password logos all over my web pages when trying to log into stuff.
\n
\n\n
They're intended to be there to help, particularly for customers who prefer to interact with their computer with a mouse. If you'd prefer to turn that off, we can walk you through that. There is a level of granularity with that as well. For example, you can set it such that the inline menu doesn't open automatically, but it still available with a click, or you can disable it entirely. Those settings are available by right clicking on the 1Password icon in your browser's toolbar, selecting settings, and then review the options in the \"autofill\" section:
\n\n
\n\n
Ben
\n","kudosSumWeight":0,"repliesCount":0,"postTime":"2022-04-01T08:54:58.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuNHwyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://www.1password.community/t5/s/cuxzj43862/images/bS0xMjgzNDEtNTkyMWk0NDVGRkVDOUZENDgzNzlG?revision=1\"}"}}],"totalCount":1,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":2,"currentRevision":{"__ref":"Revision:revision:128341_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":0},"read":false,"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"replies":{"__typename":"MessageConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1752475667454":{"__typename":"CachedAsset","id":"theme:customTheme1-1752475667454","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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BUG: Discard changes prompt even when no changes have been made | 1Password Community