Forum Discussion

Former Member's avatar
Former Member
3 years ago

Annoying feature of creating new items to 1 Password

Consider this scenario...... I am registering for a new online account with a web vendor, in this case instance Routercutter.co.uk The pop-up box asks me if I want to save the new acc...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
3 years ago

@segovia

There is an issue we are aware of in Firefox which could be related to the behaviour you are seeing. For that issue, it seems to happen only after unlocking 1Password from the inline menu (the 1Password icon within the login/password field directly).

  • Can you confirm if you're unlocking 1Password from the inline menu icon right before selecting the suggested password?
  • If that's not the case for you, is 1Password already unlocked when you select the suggested password?

If you are unlocking 1Password from the inline menu first, could you try these steps and see if the 'Save Password' modal shows up as expected?

  1. See 1Password is locked - left click the 1Password icon in the browser's toolbar.
  2. Unlock 1Password from there.
  3. Select the suggested password on the page and see if things behave as expected.

I look forward to hearing from you!

ref: dev/core/core#12592