Forum Discussion

Former Member's avatar
Former Member
3 years ago

Annoying feature of creating new items to 1 Password

Consider this scenario...... I am registering for a new online account with a web vendor, in this case instance Routercutter.co.uk The pop-up box asks me if I want to save the new acc...
browser extension
Former Member's avatar
Former Member
3 years ago

Hi @segovia, it does not sound like you're running into the issue that Steph mentioned. At this time, we'll need some additional details so that we can get to the bottom of what is happening. I'd like you to please reproduce the issue in Firefox (with the debugger off) and then send over the following:

  • The extension console log: https://support.1password.com/cs/extension-console-log/
  • A diagnostics report: https://support.1password.com/diagnostics/

Attach the logs and diagnostics to an email message addressed to mailto:support+forum@1password.com.

With your email please include:
* A link to this thread: https://1password.community/discussion/135637/annoying-feature-of-creating-new-items-to-1-password#latest
* Your forum username: segovia

We'd sincerely like for you to send us an email with the requested info above so that we can investigate the issue further. After you send an email to us, you should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!