Forum Discussion

Former Member's avatar
Former Member
3 years ago

Annoying feature of creating new items to 1 Password

Consider this scenario...... I am registering for a new online account with a web vendor, in this case instance Routercutter.co.uk The pop-up box asks me if I want to save the new acc...
browser extension
Former Member's avatar
Former Member
2 years ago

Hey @mitchellcamps, I tested with 1Password in Chrome on the Roblox website, and I was able to save my new login without issue.

Sometimes syncing issues are the reason why 1Password can run into trouble with saving suggested passwords and logins. To resolve that, can you try the steps below:

  1. Right click the 1Password icon in your browser toolbar and choose Settings.
  2. Under General, disable "Integrate with 1Password app".
  3. Under Accounts & Vaults, sign out of your account.
  4. Sign back into your account.
  5. Go back to General, and re-enable "Integrate with 1Password app" (if you have the 1Password desktop app installed).

If the issue is still present, please let us know the following:

  • What browser are you using?
  • Do you have other extensions installed in your browser? If so, what are they?
  • Does this only happen on the Roblox website or does it happen on most websites?

Let us know how everything goes!