Hello dfsmetsfan, thank you for writing in. I'm sorry about the issue you are bumping into with 1Password. That certainly does not sound like expected behaviour.
So that I can take a closer look at the issue you are experiencing and troubleshoot further, I’d like to request that you send us some information to support+forum@1Password.com.
With your email, please include:
- A link to this thread: https://1password.community/discussion/145992
- Your forum username: dfsmetsfan
- A screenshot of the issue and a screenshot of the Login item: Please do not share any sensitive information in the screenshots.
After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I’ll be able to locate your message and make sure it’s gotten to the right place.
I look forward to assisting you further.
-Evon