Forum Discussion

Brandis's avatar
Brandis
New Contributor
2 years ago

Auto-logout too early when using 1Password.com

I use 1Password at work in the browser, as they don't allow outside programs to be installed. In the settings, I put the Auto-Lock timeout to 300 min. However, I have to re-login after only about 30 ...
browser extension
1P_Evon's avatar
1P_Evon
Icon for 1Password Team rank1Password Team
2 years ago

Hello StefMTB, thank you for reaching out.

At this stage, we don't have an update to share regarding the auto-lock settings issue on 1Password.com.

You mentioned:

I am using 1pass in the Chrome browser. I am setting my auto logout to 300 minutes, and I am being auto logged out in under 10 minutes.

Can you confirm if you're referring to 1Password.com or the 1Password extension in your browser's toolbar logging out in under 10 minutes?

To clarify, the 1Password extension in your browser uses different auto-lock settings than 1Password.com, and that can be adjusted in the extension's settings.

I look forward to hearing back from you.

-Evon