autofill fails on webssites - it either fills in nothing or wrong things

Thanks for reaching out @jamescarne

I have some questions to help me better understand what's going wrong and so I can provide the best advice moving forward:

1. Are you having trouble filling in your usernames and passwords, your Identity items, or both?
2. Are you seeing the 1Password icon in the forms you're trying to fill?
3. Do you use 1Password with any other devices? Are you having trouble filling with those as well or is it only with your Windows device?
4. Could you upload the form you mentioned with the result of the autofill blanked out and any other PII removed as well?

If you'd prefer, you can answer those questions and attach the screenshots to an email message addressed to support@1password.com. With your email please include:

A link to this thread: https://1password.community/discussion/140430/autofill-fails-on-webssites-it-either-fills-in-nothing-or-wrong-things#latest
Your forum username: jamescarne

If you choose to email us you should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here.

Let me know what you decide!