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andys's avatar
andys
New Member
4 days ago

Autofill not working with Chrome extension on Mac

I've seen what look like similar reports but I'm not sure they are exactly the same. I'm using Chrome on Mac (Ventura and Tahoe). When I hit the autofill shortcut key, if 1password is locked I get the popup asking for my password, but once unlocked, it no longer fills in my username and password. If I click in the user name field my login pops up as a choice underneath the field, but nothing happens automatically like it used to. There is a partial workaround, which is to press Shift-Command-X, which opens a popup window and has the correct item as the first choice, so if I hit Enter at that point it does fill in my user name and password. It's just an annoying extra step which shouldn't be necessary. Is this a known issue? Does anyone know if it's being addressed? (This is my first time on here - does 1password support read these posts?)

browser extension

1 Reply

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    2 hours ago

    Hello andys​! 👋

    Welcome to the community! There is currently a bug that prevents 1Password from reliably filling into Chromium browsers like Chrome, our development team is investigating the issue alongside our friends at Apple.

    For the time being, as a workaround until the issue is fixed, you can use 1Password in the browser (the browser extension) to fill your login information into Chromium browsers instead of using Universal Autofill: Get to know 1Password in your browser 

    If I click in the user name field my login pops up as a choice underneath the field, but nothing happens automatically like it used to.

    If you click on the login suggestion then 1Password will fill your login credentials into the website. Let me know if that doesn't work. 

    -Dave

    Issue=FS-388