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Forum Discussion
Former Member
3 years agoAutofill stops working in Chrome until restart of Chrome
Hi,
Autofill in Chrome works normally until it doesn't. When this happens, the suggestion box does not show when I click on text inputs, and clicking "Autofill" from the extension itself does noth...
Former Member
3 years ago@jpawlicki Thanks for your response.
There can be a bunch of different reasons why filling is not working. For one person, it may be a specific website. For a second person, it may be the interference of another extension. For a third person, it could be their browser permissions. One sweeping fix isn't going to resolve everyone's issue, which is why we have to ask questions and look into everyone's setup separately.
To be clear, there are existing filling issues that exhibit the same behavior and that occur with the same setup. However, in your case, we would need more information to see if that would apply. Here are some of the details we asked about but still do not yet have:
What specific unexpected behavior are you seeing? For example:
-Do you get an error message when trying to fill?
-Does the extension never unlock and does it freeze up?
-Do you have troubles with saving logins or generating passwords?
-Does the issue happen consistently or intermittently (such as after your computer has been idle for some time)?
-Does the issue happen on one specific website or all websites?What version of the extension do you have running?
Do you have any other extensions in Chrome?
As for the extension console log, I do see that we asked for it to be sent to us at mailto:support+forum@1password.com via email. We don't mind for it to be posted in the forum. However, we still need the details above to determine where things are going wrong. If there's anything specific that you had trouble with in regards to collecting the logs, please let us know.