Forum Discussion

Mirv's avatar
Mirv
Super Contributor
2 years ago

Autofill stops working on Safari tab

Hi. I'm using the nightly Mac betas, and over the last few weeks I've noticed that autofill doesn't work on Safari sometimes. What happens is: you get the inline pull down menu of logins and you clic...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
2 years ago

Hey Mirv,

I'm sorry for the trouble you have had filling with 1Password for Safari, the behaviour you are describing does sound strange in that it will work if you open a new Safari tab. Can you let me know when you try it the first time is this website set to open when you initially open Safari or are you manually going to the website?

In addition, can you try these steps and let me know if it improves things?

  1. Right click the little 1Password icon on the top menu bar of your Mac (where the clock is) and select "Quit".
  2. Quit Safari by right clicking its icon in the Dock and selecting "Quit".
  3. Open and unlock 1Password.
  4. Open Safari and test if it is working properly.

Let me know how you get on!