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Blues01's avatar
Blues01
New Contributor
11 months ago

Automatic user/password fill-in does not work on Aetna.com

Tried two different W10 computers, two different Aetna accounts. The automatic username/password would fill in, but Aetna website came back showing "Create an account". I copied/pasted the username...
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1P_Tommy's avatar
1P_Tommy
Icon for Moderator rankModerator
10 months ago

Blues01

My apologies Aetna is known site that does not work with auto-submit. It has been reported to the team.

You can optionally disable auto-submit.

  1. Right-click 1Password in the browser toolbar.
  2. Select Settings.
  3. Select Autofill & save.
  4. Turn off auto-submit - "Sign in automatically after autofill 1Password will automatically submit forms after filling logins."

ref: dev/core/core#30877

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The automatic username/password would fill in, but Aetna website came back showing \"Create an account\". \nI copied/pasted the username...","body@stringLength":"465","rawBody":"

Tried two different W10 computers, two different Aetna accounts. The automatic username/password would fill in, but Aetna website came back showing \"Create an account\".
\nI copied/pasted the username/password and Aetna accepted them. Is this a 1Password problem or an Aetna website feature?

\n\n
\n\n

1Password Version: 8.10.36
\nExtension Version: 2.25.1
\nOS Version: W10 Pro 22H2
\nBrowser: Chrome

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Tried two different W10 computers, two different Aetna accounts. The automatic username/password would fill in, but Aetna website came back showing \"Create an account\".
\nI copied/pasted the username/password and Aetna accepted them. Is this a 1Password problem or an Aetna website feature?

\n\n
\n\n

1Password Version: 8.10.36
\nExtension Version: 2.25.1
\nOS Version: W10 Pro 22H2
\nBrowser: Chrome

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Blues01

\n\n

My apologies Aetna is known site that does not work with auto-submit. It has been reported to the team.

\n\n

You can optionally disable auto-submit.

\n\n
    \n
  1. Right-click 1Password in the browser toolbar.
    2. \n
  2. Select Settings.
    3. \n
  3. Select Autofill & save.
    4. \n
  4. Turn off auto-submit - \"Sign in automatically after autofill\n1Password will automatically submit forms after filling logins.\"
    5. \n
\n\n

ref: dev/core/core#30877

","body@stringLength":"703","rawBody":"

\n\n

My apologies Aetna is known site that does not work with auto-submit. It has been reported to the team.

\n\n

You can optionally disable auto-submit.

\n\n
    \n
  1. Right-click 1Password in the browser toolbar.
    2. \n
  2. Select Settings.
    3. \n
  3. Select Autofill & save.
    4. \n
  4. Turn off auto-submit - \"Sign in automatically after autofill\n1Password will automatically submit forms after filling logins.\"
    5. \n
\n\n

ref: dev/core/core#30877

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