Forum Discussion
Confirm a Passkey question for me
Hi 1P_David
We are also seeing this on https://elements.envato.com/sign-in, after using "Sign in automatically after autofill". The form is filled correctly but then the "Create an Envato account" button is clicked redirecting our users to our sign up page.
We are getting a bit of feedback from our users about this issue. I'd also appreciate an update when one is available.
Thanks!
I should also mention, that i've tried it again just now, with the latest "release" version, i.e. not Beta, and it still has the same issue.
I try and connect to the account. Use "Manage Account", add account, click the account in question.
I enter my password, and click "Next".Now, it just spins.. if I then click the 'x' on the sign-in, then a new browser window shows up, asking for my "Duo" authentication. I can authenticate that, but, the account never connects. I can repeat this process as many times as I want, it never works
Hello @Kutenai, I'm sorry to learn of this issue. Thank you for letting us know.
I'd love to connect you with our specialists who can dig deeper on this issue for you. Because this will involve discussing specifics of your apps and setup, I'll ask you to send us a brief email at support@1Password.com. Please include a link to this discussion - you've already provided a very clear description of the problem, and this will help our teams keep all the information in one place and ensure that we've addressed your issue.
Thanks, and we'll look forward to assisting with this!