Forum Discussion

khb54321's avatar
khb54321
New Contributor
5 years ago

Bank not allowing autofill

Hi,
I am reporting this in case it's anything that can be addressed within 1Password. I suspect it isn't, and that's okay. Just letting people know.

The login pop up at this site: https://www.rocklandtrust.com
doesn't allow autofill. It does allow paste.

-Kim

1Password Version: 1Password 7 Version 7.8.7.BETA-0 (70807000) 1Passw
Extension Version: Not Provided
OS Version: Mac OS 11.3.1
Sync Type: 1Password.com

browser extension

5 Replies

  • 1P_Tommy's avatar
    1P_Tommy
    Icon for Moderator rankModerator
    5 years ago

    khb54321

    This how I have my test login setup. The only difference I see is you are using macOS 11.3.1. I'm not sure it if will help but you may wish to try updating macOS. At a minimum you'll have the latest version of macOS.

    For clarification are you able to fill the data but then it does not work or are you unable to fill the data at all?

  • khb54321's avatar
    khb54321
    New Contributor
    5 years ago

    1Password Version: 1Password 7 Version 7.8.7.BETA-0 (70807000) 1Passw
    Extension Version: Not Provided
    OS Version: Mac OS 11.3.1
    Sync Type: 1Password.com
    Safari
    The extension version that comes with the iP version.

  • khb54321's avatar
    khb54321
    New Contributor
    5 years ago

    Oddly, it doesn't work for me. I started with https://www.rocklandtrustonline.com/. Then I added https://rocklandtrustonline.com. I just added plain old rocklandtrustoneline.com, for kicks, but it still doesn't fill in for me.

  • 1P_Tommy's avatar
    1P_Tommy
    Icon for Moderator rankModerator
    5 years ago

    khb54321

    I was able to fill the user name in Safari and Chrome. It looks like the page redirects to rocklandtrustoneline.com If you add that URL to your website entry for the login does it fill? That worked for me.