Forum Discussion
jkane001
4 years agoFrequent Contributor
Thanks, I've been communicating via the email chain, but wanted to follow up here to provide an update publicly: I've got the latest update installed now, and continue to discuss w/ 1Password support to ensure that I understand the root cause. I imagine I need to communicate that to the IT dept of my company, so that they can fix whatever they (seemingly) broke.
FWIW, my comment about "the reply is churning in a corporate holding bin," was directed at my corporation, not 1Password's. I thought I was supposed to get an automated reply when I sent the logs, and expected a Support ID that you needed me to include here, but never got that. I assumed it was in email purgatory that my company likes to put emails from outside vendors into.