Forum Discussion

bshakil's avatar
bshakil
New Contributor
3 years ago

Browser app integration broken when using 1Password for Windows

I was unsure where to post this issue. But after installing the stable version of 1password I am pretty sure it's the problem with Nightly Channel.

Problem started with this message on 1password Edge Extension.
"Microsoft Edge has an update. Restart Microsoft Edge to install the update and reconnect with 1password."

There is no update available for edge.

Reinstalling the extension gets rid of this message, but integration still doesn't work.

Error in extension settings
"Problem connecting, please ensure 1password is unlocked."

Completely uninstalling 1password and reinstalling the stable version of 1password desktop app solves the issue.


1Password Version: 8.10.8
Extension Version: 2.11.0
OS Version: Windows 11 23H2
Browser:_ Edge 113.0.1774.57

58 Replies

  • namiaro's avatar
    namiaro
    Frequent Contributor

    Had the same issue with the latest nightly releases of 1P for Windows and browser extension. Integration wouldn't work in Brave, Edge and Firefox. In my case it also broke Yubikey 2FA authentication across all web browsers and all websites (not just 1P). I've returned to beta for now and it's fine.

    I've sent diagnostics two days ago [#JRH-95373-837].

  • softleaf and bshakil

    Thank you for sending in the diagnostic reports. One of my colleagues will review the reports and get back to you as soon as possible.

    -Dave

    ref: STP-89169-163
    ref: KAU-18417-656

  • Hello bshakil, softleaf, and RogueScholar! 👋

    Thank you for reporting an issue with app integration when using the nightly version of 1Password for Windows. Our developers are currently investigating the issue, to help us narrow down the cause of the problem I'd like to ask you all to send in a diagnostics report:

    Sending Diagnostics Reports (Windows)

    Attach the diagnostics to an email message addressed to support+forum@1password.com.

    With your email please include:

    The report will be in zip format. Please send the entire file.

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

    -Dave

    ref: dev/core/core#22209

  • RogueScholar's avatar
    RogueScholar
    Occasional Contributor

    Likewise for me with Vivaldi Snapshot 6.1.3035.3 (Official Build) (64-bit) and browser extension 2.11.1 from the Chrome Web Store attempting to establish a connection to 1Password Nightly for Windows 8.10.8 (81008002). This behavior (or more accurately, lack of functionality) is present both on Windows 11 Pro Insider Preview 22H2 Build 23440.1000 and Kubuntu 23.04 "The Lunar Lobster" using Linux kernel 6.2.0-23-generic. The relevant content of the BrowserSupport log is:

    INFO [1P:native-messaging\op-browser-support\src\main.rs:165] Starting 1Password-BrowserSupport 8.10.8-2.NIGHTLY production build no. 81008002.
    INFO [1P:native-messaging\op-browser-support\src\browser_verification\windows.rs:42] Verifying browser "C:\Windows\System32\cmd.exe"
    ERROR [1P:native-messaging\op-browser-support\src\browser_verification\windows.rs:49] WinApi(Cannot find the requested object.)
    INFO [1P:native-messaging\op-browser-support\src\browser_verification\windows.rs:59] name: cmd, publisher: Unknown Publisher, pid: 5604, version: 10.0.23440.1000
    INFO [1P:native-messaging\op-browser-support\src\browser_verification\windows.rs:42] Verifying browser "C:\Program Files\Vivaldi\Application\vivaldi.exe"
    INFO [1P:native-messaging\op-browser-support\src\browser_verification\windows.rs:59] name: vivaldi, publisher: Vivaldi Technologies AS, pid: 21748, version: 6.1.3035.3
    ERROR [1P:native-messaging\op-browser-support\src\main.rs:197] Browser support error: ParentVerificationFail(WinApi(The timestamp signature and/or certificate could not be verified or is malformed.)), happened in: native-messaging\op-browser-support\src\browser_verification\windows.rs:79
    Additional error context: Browser's certificate is not trusted

  • softleaf's avatar
    softleaf
    Dedicated Contributor

    I'm seeing the same update message in Edge, as well as in Brave. Both browsers are up to date. I've tried the 1Password Beta browser extension (2.11.1) and the 1Password Nightly browser extension (2.12.0).