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starkjs's avatar
starkjs
New Contributor
7 hours ago

Browser autofill is not working for CommBank login

Hello,

I would like to see if others are having issues with CommBank too,
I am not able to autofill my login details for commbank.com.au internet banking login when using Firefox (150.0.1) with the 1Password Plugin version 8.12.4.46
I have also tested on Chrome, and the same details will autofill and login for me without any issue.
So I assume it's an issue with the firefox plugin.

Also, when in Firefox (150.0.1) I can see 1Password offer the login as it's there in the drop down list. When I click on the item in the drop down list, it does nothing.

I have also tried deleting my cache and that has not helped.

Is anyone else having issues with CommBank?

Thanks
Josh

browser extension

1 Reply

  • 1P_Gem's avatar
    1P_Gem
    Icon for Moderator rankModerator
    1 hour ago

    Hi starkjs​, thanks for reaching out.

    I can confirm that this is a known issue at the moment. A fix is already available in the latest beta version of the Firefox extension, and this fix should make its way to the stable release soon.

    In the meantime, I’d recommend keeping both Firefox and the 1Password extension up to date so you receive the fix as soon as it's released.

    If you'd prefer not to wait for the fix to reach the stable version, and would like to try the beta version ahead of time, you can do so by following the steps here: Use 1Password beta or nightly releases

    Let me know if you have any questions!

    Issue=FILL-3009