Forum Discussion

Former Member's avatar
Former Member
2 years ago

Browser Extension Password Generation: Error Occurred

I'm seeing this error when trying to generate a password using the browser extension. On top of this, I have noticed that there is a significant delay when I click on the suggested password an...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
2 years ago

Hey @shrey,

I'm sorry for the trouble. It sounds like there might be an issue with the extension syncing to our server and saving your information.

Can you give these steps a try:

  1. Right click the 1Password icon in your browser toolbar and choose Settings.
  2. Under General, disable "Integrate with 1Password app".
  3. Under Accounts & Vaults, sign out of your account.
  4. Sign back into your account.
  5. Go back to General, and re-enable "Integrate with 1Password app".

Let us know how you get on or if you are still running into this issue and we cant try a different approach.