For a few weeks now, 1Password will occasionally refuse to open. Clicking on the icon in my toolbar does nothing. It seems to happen when I launch Firefox, and I thought the only way to fix it was to...
Note, the requirement to have Firefox "Remember History" will still be in place, ev with the move to 1Password 8. 1Password for your browser requires very specific permissions to be able to store data in your browser cache. We are still working with our friends at Mozilla to see if there is a better way to handle this.
If having Firefox remember your history is problematic, you can always give 1Password permission to run in Private Windows. Using Firefox in Private Browsing mode will, by default, not remember your history. Hopefully this is an acceptable workaround in the interim.
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ideas and get expert advice on using 1Password on your own, with friends, or as a family.","title":"1Password at home","shortTitle":"1Password at home","parent":{"__ref":"Category:category:discuss"},"ancestors":{"__typename":"CoreNodeConnection","edges":[{"__typename":"CoreNodeEdge","node":{"__ref":"Community:community:cuxzj43862"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:discuss"}}]},"userContext":{"__typename":"NodeUserContext","canAddAttachments":false,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"theme":{"__ref":"Theme:customTheme1"},"boardPolicies":{"__typename":"BoardPolicies","canViewSpamDashBoard":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.access_spam_quarantine.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.access_spam_quarantine.allowed.accessDenied","args":[]}},"canArchiveMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.content_archivals.enable_content_archival_settings.accessDenied","key":"error.lithium.policies.content_archivals.enable_content_archival_settings.accessDenied","args":[]}},"canPublishArticleOnCreate":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","key":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","args":[]}}}},"ForumTopicMessage:message:73556":{"__typename":"ForumTopicMessage","uid":73556,"subject":"Browser extension won't open in Firefox","id":"message:73556","revisionNum":1,"repliesCount":9,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:73556"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:73556"},"body@stripHtml({\"truncateLength\":200})":" For a few weeks now, 1Password will occasionally refuse to open. Clicking on the icon in my toolbar does nothing. It seems to happen when I launch Firefox, and I thought the only way to fix it was to...","body@stringLength":"1213","rawBody":"
For a few weeks now, 1Password will occasionally refuse to open. Clicking on the icon in my toolbar does nothing. It seems to happen when I launch Firefox, and I thought the only way to fix it was to restart Firefox. However, one time the extension updated and that fixed the problem. And today I woke my computer (laptop, so it stays on for days at a time) from sleep and I couldn't open the extension, but I believe I was able to open it yesterday. So for some reason it stopped working while Firefox was still open.
\n\n
I checked the console of the extension by going to Debug Add-ons (about:debugging#/runtime/this-firefox) and there were no error messages related to this. Only some old ones from the extension not being able to connect (my WiFi connection is unstable).
\n\n
I remember checking the version of the extension once when this happened, and it was 2.1.0. I can't find the change log for the extension anymore, so I'm afraid I can't be more specific than that.
\n\n
My Firefox version is 92.0.1 if that's of any relevance.
\n\n\n\n
1Password Version: 7.8.820 \nExtension Version: 2.1.2 \nOS Version: Windows 10 Home 21H1 Build 19043.1237
For a few weeks now, 1Password will occasionally refuse to open. Clicking on the icon in my toolbar does nothing. It seems to happen when I launch Firefox, and I thought the only way to fix it was to restart Firefox. However, one time the extension updated and that fixed the problem. And today I woke my computer (laptop, so it stays on for days at a time) from sleep and I couldn't open the extension, but I believe I was able to open it yesterday. So for some reason it stopped working while Firefox was still open.
\n\n
I checked the console of the extension by going to Debug Add-ons (about:debugging#/runtime/this-firefox) and there were no error messages related to this. Only some old ones from the extension not being able to connect (my WiFi connection is unstable).
\n\n
I remember checking the version of the extension once when this happened, and it was 2.1.0. I can't find the change log for the extension anymore, so I'm afraid I can't be more specific than that.
\n\n
My Firefox version is 92.0.1 if that's of any relevance.
\n\n\n\n
1Password Version: 7.8.820 \nExtension Version: 2.1.2 \nOS Version: Windows 10 Home 21H1 Build 19043.1237
"},"Conversation:conversation:73556":{"__typename":"Conversation","id":"conversation:73556","solved":false,"topic":{"__ref":"ForumTopicMessage:message:73556"},"lastPostingActivityTime":"2022-01-05T14:02:26.000-08:00","lastPostTime":"2022-01-05T14:02:26.000-08:00","unreadReplyCount":9,"isSubscribed":false},"ModerationData:moderation_data:73556":{"__typename":"ModerationData","id":"moderation_data:73556","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:73556_1":{"__typename":"Revision","id":"revision:73556_1","lastEditTime":"2021-10-06T00:11:04.000-07:00"},"ForumReplyMessage:message:73565":{"__typename":"ForumReplyMessage","id":"message:73565","conversation":{"__ref":"Conversation:conversation:73556"},"author":{"__ref":"User:user:16894"},"revisionNum":1,"uid":73565,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Browser extension won't open in Firefox","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:73565"},"parent":{"__ref":"ForumTopicMessage:message:73556"},"body":"
@roastchicken
\n\n
Note, the requirement to have Firefox \"Remember History\" will still be in place, ev with the move to 1Password 8. 1Password for your browser requires very specific permissions to be able to store data in your browser cache. We are still working with our friends at Mozilla to see if there is a better way to handle this.
\n\n
If having Firefox remember your history is problematic, you can always give 1Password permission to run in Private Windows. Using Firefox in Private Browsing mode will, by default, not remember your history. Hopefully this is an acceptable workaround in the interim.
","body@stringLength":"625","rawBody":"
@roastchicken
\n\n
Note, the requirement to have Firefox \"Remember History\" will still be in place, ev with the move to 1Password 8. 1Password for your browser requires very specific permissions to be able to store data in your browser cache. We are still working with our friends at Mozilla to see if there is a better way to handle this.
\n\n
If having Firefox remember your history is problematic, you can always give 1Password permission to run in Private Windows. Using Firefox in Private Browsing mode will, by default, not remember your history. Hopefully this is an acceptable workaround in the interim.
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1Password Team
