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christopher981474's avatar
christopher981474
New Contributor
3 years ago

Browser Plugin "opens automatically" if desktop app is open?

dear all, got my new win 11 notebook and it seems that 1pw browser plugin does not recognize anymore that 1pw desktop app is already unlocked. is this normal behaviour? i could swear that it...
browser extension
1P_David's avatar
1P_David
Icon for 1Password Team rank1Password Team
3 years ago

Hi christopher981474, thanks for reaching out!

Since the 1Password extension isn't unlocking at the same time as the 1Password app, can you check that app integration is fully enabled using the steps in the following guide:

  • https://support.1password.com/connect-1password-browser-app/

I look forward to hearing from you!

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Plugin \"opens automatically\" if desktop app is open?","id":"message:27202","revisionNum":1,"repliesCount":1,"author":{"__ref":"User:user:1799"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:27202"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:27202"},"body@stripHtml({\"truncateLength\":200})":" dear all, \n\n got my new win 11 notebook and it seems that 1pw browser plugin does not recognize anymore that 1pw desktop app is already unlocked. \nis this normal behaviour? \ni could swear that it...","body@stringLength":"416","rawBody":"

dear all,

\n\n

got my new win 11 notebook and it seems that 1pw browser plugin does not recognize anymore that 1pw desktop app is already unlocked.
\nis this normal behaviour?
\ni could swear that it was different on win 10

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nBrowser:_ Not Provided

\n","kudosSumWeight":0,"postTime":"2023-05-16T08:23:07.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:27202_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":55},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

dear all,

\n\n

got my new win 11 notebook and it seems that 1pw browser plugin does not recognize anymore that 1pw desktop app is already unlocked.
\nis this normal behaviour?
\ni could swear that it was different on win 10

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nBrowser:_ Not Provided

"},"Conversation:conversation:27202":{"__typename":"Conversation","id":"conversation:27202","solved":false,"topic":{"__ref":"ForumTopicMessage:message:27202"},"lastPostingActivityTime":"2023-05-16T08:59:05.000-07:00","lastPostTime":"2023-05-16T08:59:05.000-07:00","unreadReplyCount":1,"isSubscribed":false},"ModerationData:moderation_data:27202":{"__typename":"ModerationData","id":"moderation_data:27202","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:27202_1":{"__typename":"Revision","id":"revision:27202_1","lastEditTime":"2023-05-16T08:23:07.000-07:00"},"ForumReplyMessage:message:27203":{"__typename":"ForumReplyMessage","id":"message:27203","conversation":{"__ref":"Conversation:conversation:27202"},"author":{"__ref":"User:user:56"},"revisionNum":1,"uid":27203,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Browser Plugin \"opens automatically\" if desktop app is open?","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:27203"},"parent":{"__ref":"ForumTopicMessage:message:27202"},"body":"

Hi christopher981474, thanks for reaching out!

\n\n

Since the 1Password extension isn't unlocking at the same time as the 1Password app, can you check that app integration is fully enabled using the steps in the following guide:

\n\n\n\n

I look forward to hearing from you!

","body@stringLength":"561","rawBody":"

Hi , thanks for reaching out!

\n\n

Since the 1Password extension isn't unlocking at the same time as the 1Password app, can you check that app integration is fully enabled using the steps in the following guide:

\n\n\n\n

I look forward to hearing from you!

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