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Former Member's avatar
Former Member
3 years ago

Bug: Firefox extension says Firefox needs update but browser disagrees, broken desktop integration

I have the most up to date Firefox installation for my OS, and I have the most up to date 1password desktop app and browser extension. If you look in the graphic you'll see that Firefox thi...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
3 years ago

Hey @ddoern,

I'm sorry for the trouble, can you start with the below steps to see if it improves things:

  1. Right click the little 1Password icon on the top menu bar of your Mac (where the clock is) and select "Quit".
  2. Quit Firefox by right clicking its icon in the Dock and selecting "Quit".
  3. Open and unlock 1Password.
  4. Open Firefox and test if it is working properly.

In addition, I would recommend updating to 1Password 8 to enjoy all of our new features and fixes. Here's how: https://support.1password.com/upgrade-mac/.

Let us know how you get on!