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Former Member
3 years ago

Password strength ratings

Hi, Look at the 2 attachments. I used a password which was rated as "excellent". I used the same password elsewhere and it was only rated "fair". How can this be? How does 1Password check the passw...
windows
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Former Member
4 years ago
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For your reference, this is your support ID:

[#JIM-63546-467]

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You've told me that you're going to charge me again - fine. My Credit card has been renewed so I want to make sure that you get paid and update my credit card details that you have. You say 'click on billing in the column', there is no 'billing'. You say go to the 1password web page and go to billing. But I can't sign in.
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\nI have read your forums, there is no advice. How hard should this be????

\n\n
\n\n

1Password Version: 7.9
\nExtension Version: Not Provided
\nOS Version: macOS 11.6
\nReferrer: forum-search:Can’t sign in. Your email address, Secret Key, or Master Password is incorrect.

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You've told me that you're going to charge me again - fine. My Credit card has been renewed so I want to make sure that you get paid and update my credit card details that you have. You say 'click on billing in the column', there is no 'billing'. You say go to the 1password web page and go to billing. But I can't sign in.
\nTrust me my email address is correct. Trust me the secret key is correct as I have copied it from preferences in the app loaded on my Mac. Trust me my master password is correct as I have it as a secure note in the app. I have reloaded and re booted. I have clicked 'trouble logging in' and you direct me to a page that ask=s if I want to delete my account (or is it a vault?). No I don't!!
\nI have read your forums, there is no advice. How hard should this be????

\n\n
\n\n

1Password Version: 7.9
\nExtension Version: Not Provided
\nOS Version: macOS 11.6
\nReferrer: forum-search:https://1password.community/search?Search=Can%E2%80%99t%20sign%20in.%20Your%20email%20address%2C%20Secret%20Key%2C%20or%20Master%20Password%20is%20incorrect.

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For your reference, this is your support ID:

\n\n

[#JIM-63546-467]

","body@stringLength":"76","rawBody":"

For your reference, this is your support ID:

\n\n

[#JIM-63546-467]

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