Forum Discussion

Former Member's avatar
Former Member
3 years ago

Cannot change form fields when 1password autofills

1password autofills in various fields, username, address, etc.
When i have multiple accounts, e.g. for work, personal etc.
I can open the vault, open the drop down but I cannot change or see an option to change the prepopulated values.
This is a blocker, adding tons of clicks just to change a form field.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: any
Browser:_ chrome

browser extension
  • steph_giles's avatar
    steph_giles
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hey @jk123456,

    I'm sorry for the trouble you have had. Can you let me know where you are trying to access your 1Password account? Are you seeing an error message?

    I'd love to help get things back on track for you!

  • Former Member's avatar
    Former Member
    3 years ago

    I dont need to edit the account, i need to select a different credentials for the same form.
    doesnt matter 1password suspended the account with no notice, and i cant login at all. so long then, will move on to a better vendor

  • 1P_Tommy's avatar
    1P_Tommy
    Icon for Moderator rankModerator
    3 years ago

    @jk123456

    If you click the three vertical dots (more options) in 1Password in the browser (browser extension) does the edit option appear? If you're using one of the desktop clients you should see an edit button above the entry. Which are you working with?

    1Password in the browser.

    Desktop client: