Forum Discussion

Anonymous's avatar
Anonymous
4 years ago

cannot change password within website

On a particular website, iPassword autofills login and existing password, but it does not prompt or provide new password when attempting to change password. I can change the password within the exten...
browser extension
Jack_P_1P's avatar
Jack_P_1P
Icon for 1Password Team rank1Password Team
4 years ago

Hey @tldavies:

Generally speaking those instructions are correct, but if there's a site where 1Password in the browser isn't identifying fields properly, that's definitely something we'd like to know the specifics of so we can get it sorted out in the future. Let me know the specific site, and I can investigate further! If you'd rather not share the URL to the site in public, you can also include it in an email to support+x@1password.com, and include a link to this thread: https://1password.community/discussion/127920/cannot-change-password-within-website#latest.

Jack