Forum Discussion

Former Member's avatar
Former Member
3 years ago

Cannot sign onto 1password

I am not able to sign onto 1password. I enter my login credentials but nothing happens when I click "sign on." I've cleared my history and even went as far as factory resetting my computer but stil...
browser extension
1P_Tommy's avatar
1P_Tommy
Icon for Moderator rankModerator
3 years ago

@emceepusheen

I just thought of something. Can you confirm that you're entering all of your Secret Key? There was an issue like this a few days ago when users did not enter the entire key. Could I trouble you to double check and let me know?