Can't add company 1Password account. #2fa #DuoSecurity

Hi @anoldguy, thanks for informing us about this. I'm sorry you've experienced this disruption!

We'd love to get to the bottom of this for you. Can you send an email to support+linux@1password.com, and include a diagnostics report? That'll help us get the information we need to troubleshoot this thoroughly. Fortunately, you don't need to be able to sign in to do this. 👍

Here's how to create a diagnostic report from 1Password for Linux:

1. Open the 1Password application as usual (but don't sign in)
2. Press alt. A menu will appear at the top of the 1Password window.
3. Select the ... button, then Settings > Advanced > Send Diagnostics.
4. 1Password will create a diagnostics file, usually on your desktop. Click Reveal to see where it went.

Attach that file to your message to us, and we'll go through the data in depth and get you on the path to a resolution.

One last thing: I'll ask you to please include a link to this here forum conversation, so that we know the customer writing in is you.

Thanks - we'll look forward to helping you out with this!