Forum Discussion

jalanh's avatar
jalanh
Occasional Contributor
2 years ago

Caremark passkey

Caremark.com supports passkeys. However, whenever I go through the process, I don't have the option to save the passkey in 1Password. Anyone know how to resolve this?

Here's what it looks like when it's ready to save the passkey.

Thanks

1Password Version: 8.10.22 Beta
Extension Version: 2.16.0 Beta
OS Version: Sonoma 14.1.1
Browser: Safari

browser extension

3 Replies

  • steph_giles's avatar
    steph_giles
    Icon for 1Password Team rank1Password Team
    2 years ago

    Thank you for getting back to me jalanh, I'm glad you were able to get things working.

    Let us know if there is anything else we can help with at all.

  • jalanh's avatar
    jalanh
    Occasional Contributor
    2 years ago

    Hi steph_giles,

    Yeah, I've many passkeys in one password. After posting this question, I was able to store the passkey when creating one on the iPhone.

    I updated to the latest 1Password in the browser and I can now have the option to save a passkey from Caremark.com in 1Password.

    Thanks for your response. I'm used to TestFlight (on iOS) automatically installing updates, so I learned that I need to actually click install on the Mac.

  • steph_giles's avatar
    steph_giles
    Icon for 1Password Team rank1Password Team
    2 years ago

    Hey jalanh,

    Have you been successful in using 1Password to save a passkey for any other websites or is this the first time you've tried to save a passkey?

    In addition, it looks like 1Password in your browser may have an update pending. Can you update it and let us know if the behaviour is the same: How to keep 1Password up to date in your browser.

    Let us know how you get on!