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Forum Discussion
vidario
3 years agoFrequent Contributor
Chrome - Problems connecting
Since today when I open chrome I am asked for the master password even though the 1password app is already unlocked (it also says "Chrome has an update available. Restart Chrome to install the update...
Former Member
3 years agoHi @guicosta, sorry to hear that you're running into trouble with 1Password in the browser. To better understand what is happening, I'd like to ask a few questions:
- What browser are you using and what version of that browser are you running?
- What version of the 1Password extension is installed?
- What steps are you taking to use 1Password in the browser and what specific unexpected behavior do you see?
- Do you use the 1Password desktop app? If so, what version is it?
We'll be able to assist once we get the details above. We hope to hear from you again.