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vidario's avatar
vidario
Frequent Contributor
2 years ago

Chrome - Problems connecting

Since today when I open chrome I am asked for the master password even though the 1password app is already unlocked (it also says "Chrome has an update available. Restart Chrome to install the update...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
2 years ago

Thank you for the update @guicosta, let us know if there's anything else we can help with at all.

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- Problems connecting","id":"message:30632","revisionNum":1,"repliesCount":13,"author":{"__ref":"User:user:14488"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:30632"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:30632"},"body@stripHtml({\"truncateLength\":200})":" Since today when I open chrome I am asked for the master password even though the 1password app is already unlocked (it also says \"Chrome has an update available. Restart Chrome to install the update...","body@stringLength":"656","rawBody":"

Since today when I open chrome I am asked for the master password even though the 1password app is already unlocked (it also says \"Chrome has an update available. Restart Chrome to install the update and reconnect with 1password\").
\nIn the browser settings under the switch \"Integrate with 1password app\" (which is activated) it says:\"Problems connecting. Please ensure the 1password app is unlocked\".
\nIn the app the flag \"connect with 1password in the browser\" is activated.
\nWhat can I check?

\n\n

Thanks

\n\n

Windows 11
\nBrowser extension version: 2.11.0
\n1password version: 1Password for Windows 8.10.8 (81008002)

\n","kudosSumWeight":0,"postTime":"2023-06-01T02:04:53.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:30632_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":3657},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

Since today when I open chrome I am asked for the master password even though the 1password app is already unlocked (it also says \"Chrome has an update available. Restart Chrome to install the update and reconnect with 1password\").
\nIn the browser settings under the switch \"Integrate with 1password app\" (which is activated) it says:\"Problems connecting. Please ensure the 1password app is unlocked\".
\nIn the app the flag \"connect with 1password in the browser\" is activated.
\nWhat can I check?

\n\n

Thanks

\n\n

Windows 11
\nBrowser extension version: 2.11.0
\n1password version: 1Password for Windows 8.10.8 (81008002)

"},"Conversation:conversation:30632":{"__typename":"Conversation","id":"conversation:30632","solved":false,"topic":{"__ref":"ForumTopicMessage:message:30632"},"lastPostingActivityTime":"2023-06-30T07:05:42.000-07:00","lastPostTime":"2023-06-30T07:05:42.000-07:00","unreadReplyCount":13,"isSubscribed":false},"ModerationData:moderation_data:30632":{"__typename":"ModerationData","id":"moderation_data:30632","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:30632_1":{"__typename":"Revision","id":"revision:30632_1","lastEditTime":"2023-06-01T02:04:53.000-07:00"},"ForumReplyMessage:message:30645":{"__typename":"ForumReplyMessage","id":"message:30645","conversation":{"__ref":"Conversation:conversation:30632"},"author":{"__ref":"User:user:17244"},"revisionNum":1,"uid":30645,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Chrome - Problems connecting","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:30645"},"parent":{"__ref":"ForumTopicMessage:message:30632"},"body":"

Thank you for the update @guicosta, let us know if there's anything else we can help with at all.

","body@stringLength":"104","rawBody":"

Thank you for the update @guicosta, let us know if there's anything else we can help with at all.

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