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Former Member's avatar
Former Member
3 years ago

Chrome Browser doesnt have any logins after import - MAC

we followed the MRC import instructions and the passwords imported perfectly to 1password. The chrome extension comes up empty though. What to do?

1Password Version: 8
Extension Version: Not Provided
OS Version: Mac
Browser: Chrome

browser extension

3 Replies

  • steph_giles's avatar
    steph_giles
    Icon for 1Password Team rank1Password Team
    3 years ago

    Thanks for the update @gandalf12, let us know if there is anything else we can help with at all.

  • Former Member's avatar
    Former Member
    3 years ago

    Missed your message.I am all good thanks.

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    3 years ago

    Hello @gandalf12! 👋

    I'm sorry for the delay in responding, are you still unable to see your imported passwords when using 1Password in Chrome? If yes then, so that I can better understand the situation, can you please tell me the following:

    1. Do you see all of your passwords in the 1Password for Mac app?
    2. Do you see all of your passwords when you log in to your 1Password account on 1Password.com (in the browser, not the app)?

    I look forward to hearing from you.

    -Dave