Forum Discussion

Former Member's avatar
Former Member
3 years ago

Chrome Browser extension takes 10-15 seconds on "Loading..." screen

I use the Chrome 1Password extension (v2.8.1) and for a long time now it has been very slow to open. When I open the extension it gets stuck on this loading screen below for about 10-15 before it rev...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
3 years ago

Thank you for getting back to us JoshuaKleckner.

I think it would be useful if we could take a closer look at some logs and what may be going wrong.

I'd like to ask you to send over a console log from your browser as well as a diagnostics report:

Please attach the reports to an email message addressed to support+forum@1password.com with a link to this thread.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thank you!