Forum Discussion

Former Member's avatar
Former Member
4 years ago

Chrome extension fails to download

Trying to download the chrome extension on a Win 10 pc but it keeps on failing with error - Download Interrupted
Google Chrome Version 97.0.4692.71 (Official Build) (32-bit)


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Win 10 32bit
Referrer: forum-search:https://1password.community/search?Search=chrome%20extension%20download%20fails

5 Replies

  • Former Member's avatar
    Former Member

    @aharrold That is indeed odd. However, I'm glad the extension has been installed. Keep an eye on it as you use the extension. If you run into any other issues, please don't hesitate to reach back out to us!

  • Former Member's avatar
    Former Member

    After about 20 failed attempts, all at different amounts of mb, it eventually downloaded completely.

  • Former Member's avatar
    Former Member

    Hey @aharrold, that's very strange. Can you restart your computer, open your browser, and then try installing the extension again? If that doesn't work, please https://support.google.com/a/users/answer/9310144?hl=en in Chrome and try installing the extension there. Please let us know how that all goes.

  • Former Member's avatar
    Former Member

    Latest version installed, but still same issue.

  • Former Member's avatar
    Former Member

    Hello there,

    The latest version of Chrome right now is 98.0.4758.102, I would try updating your browser then head over to https://support.1password.com/getting-started-browser/ to grab the latest extension.