Forum Discussion

mitchr's avatar
mitchr
Occasional Contributor
2 years ago

Chrome Extension is Locking Independently of Desktop App

My Chrome Extensions are locking independently of the state of my desktop app. The message I get in the locked Chrome Extension is: You're asked to re-enter your password because Chrome has ...
browser extension
1P_Tommy's avatar
1P_Tommy
Icon for Moderator rankModerator
2 years ago

mitchr

Sounds like you've encountered a bug. I'd recommend talking with my colleagues in email support who can help gather logs and better determine just what it is you're experiencing. Please email us using support+forum@1password.com. Be sure to use the email address tied to the account in question.

You should receive a support ID by return email. Please share that support ID here so we can connect the dots.