Forum Discussion

dribnus's avatar
dribnus
Occasional Contributor
3 years ago

Chrome extension not working properly since last update

If I go to a page that has a saved password and try to fill it, 1PW locks every time on most all sites.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ Not Provided

browser extension

3 Replies

  • 1P_Tommy's avatar
    1P_Tommy
    Icon for Moderator rankModerator
    3 years ago

    Let us know if you need us. Have a great weekend.

    ref: IXM-79437-453

  • dribnus's avatar
    dribnus
    Occasional Contributor
    3 years ago

    Support has been able to duplicate the issue, so they are working on it. It only does it on the Beta version.

  • steph_giles's avatar
    steph_giles
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hey dribnus,

    This doesn't seem quite right. Can you give the below steps a try to see if it improves the behaviour:

    1. Right click on the 1Password icon in your browser toolbar and choose 'Settings'.
    2. Disable the setting that says 'Integrate with 1Password app'.
    3. Wait a few moments and re enable this setting.
    4. Test to see if things are working as expected.

    Let us know how you get on!