Forum Discussion

Anonymous's avatar
Anonymous
4 years ago

Chrome extension popping up on it's own

Everytime I open a new browser window and begin to browse, the 1password extension will just pop out without me having clicked it. Even if it's locked (needs my master password) or unlocked, it st...
browser extension
Anonymous's avatar
Anonymous
4 years ago

@anthw That's pretty strange. Can you replicate the behavior and then share the following with us?

  • The extension console log: https://support.1password.com/cs/extension-console-log/
  • A diagnostics report: https://support.1password.com/diagnostics/

Attach the log and diagnostics to an email message addressed to mailto:support+forum@1password.com.

With your email please include:

  • A link to this thread: https://1password.community/discussion/127474/chrome-extension-popping-up-on-its-own#latest
  • Your forum username: anthw

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!