Forum Discussion
System
2 years agoSuper Contributor
Chrome extension says "Loading..." on macOS 14.5
This discussion was created from comments split from: Chrome extension says "Loading..." for an inordinately long time.
1P_Dave
Moderator
2 years agoI'm sorry that app integration isn't working between 1Password in the browser and the desktop app on your Mac. Please try the following:
- Open and unlock 1Password for Mac.
- Click on 1Password next to the in the menu bar.
- Click Settings.
- Click Browser.
- Turn off "Connect with 1Password in the browser".
- Turn on "Connect with 1Password in the browser".
If that still doesn't work then I'd like to ask you to create a diagnostics report from 1Password in your browser:
Sending Diagnostics Reports (browser extension)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread:
https://1password.community/discussion/comment/719797/#Comment_719797 - Your forum username:
leighh
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave