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Anonymous's avatar
Anonymous
4 years ago

Chrome Extension Suddenly Empty & Other 1P8 Behavior

Before my morning coffee but because of the delightful 1P experience in Chrome/Windows I've taken to signing in directly in the browser extension. Today it reported that is was empty of all entries. ...
browser extension
Anonymous's avatar
Anonymous
4 years ago

Hi Jack and team,

I will give this a try tonight. I did reinstall the Chrome extension yesterday and after a day of use, I went through RTT Wipe&Clean settings. They will show you the contents for every category of cleaning. I went through the long list looking for likely suspects with any hint of 1P or Agile Bits. Oh man, soooo much stuff being kept by Chrome. Nothing jumped out so I cleaned then reinstalled the extension. Today I enjoyed the great extension experience but after reboot 2, we were back to empty. I've removed the extension, I'll reboot and then take web databases out of the clean list and see how we do tomorrow. Thanks!!! The cleaning is more about execution bloat rather than MB savings so I am very ok with disabling any cleaning category that causes problems.

Ok with state of backup for now. Sometimes extra data protection steps actually lead to more likelihood of unintended disclosure than reduction of loss. The goals and plans sound like a good path for a last resort recovery.

Thanks all

Greg