Forum Discussion

New Member

11 hours ago

[chrome extension] Your account is offline

Your account is offline You won't be able to save changes until you are signed in and online.

Moderator

2 hours ago

Hello sanghunka thanks for reaching out!

I'm sorry you're seeing a message that the 1Password browser extension is offline.

I'd like to ask you to create and share a 1Password diagnostics report from 1Password in your browser:

Attach the diagnostics to an email message addressed to support@1password.com

With your email please include:

- A link to this thread: https://www.1password.community/discussions/1password/chrome-extension-your-account-is-offline/170484

- Your forum username: sanghunka

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

-Chris