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Forum Discussion
sanghunka
11 hours agoNew Member
[chrome extension] Your account is offline
Your account is offline You won't be able to save changes until you are signed in and online.
ChrisC1P
Moderator
2 hours agoHello sanghunka thanks for reaching out!
I'm sorry you're seeing a message that the 1Password browser extension is offline.
I'd like to ask you to create and share a 1Password diagnostics report from 1Password in your browser:
How to send a 1Password diagnostics report
Attach the diagnostics to an email message addressed to support@1password.com
With your email please include:
- A link to this thread: https://www.1password.community/discussions/1password/chrome-extension-your-account-is-offline/170484
- Your forum username: sanghunka
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Chris