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Forum Discussion
kenoli
3 years agoNew Contributor
Chrome keeps saying I have to have 1password installed. It is installed.
Chrome issue: I have latest version of 1password installed and latest version of Chrome installed. Extension is installed in chrome. 1password is running. 1password icon shows in menu bar. When ...
1P_JoshD
1Password Team
3 years agoHey kenoli,
Thanks for messaging us! Since there are multiple devices experiencing the same issue with the 1Password Extension, I would like to request a console log and diagnostic report from you via our support email system. Please email us at support+x@1password.com.
In the email, please include your username: @[USERNAME] and a link to this thread. That way we have everything in one place. You will receive an automatic reply from BitBot, our helpful robot assistant, which will include a Support ID that looks similar to [#ABC-12345-678]. Post that here and I will be able to locate your conversation with us.
Josh