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Joelc's avatar
Joelc
Super Contributor
3 years ago

CIBC On-Line Card Number Not Being Entered!

I am posting this in the Windows Forum noting I have this problem on _ALL O_F 1Password for iOS, macOS and Windows. I have had this problem for the last two to three weeks and would really like t...
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1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
3 years ago

Joelc

I'm sorry for the delayed response. I don't have any updates to provide at the moment, the issue has been filed with our developers and is in the backlog to be further investigated.

For the moment, you can save a new Login item using the following method as a workaround:

  1. Navigate to the login page of the website.
  2. Enter your details in all fields and click "Save in 1Password".
  3. Give the item a title and click "Save".
  4. Now refresh the page, click the Password field, click on the Login item you just created and see if you are able to fill.

1Password will save a custom field for the "Card number" field in the new item and should fill it correctly. However you need to click on, and fill from, the "Password" field on the CIBC website and not the "Card number" field in order to see the new Login item being suggested.

I know that this isn't an elegant solution and hopefully our developers will be able to improve filling on the website in question in the future.

-Dave