Forum Discussion

letishaedl's avatar
letishaedl
New Contributor
2 years ago

Client cant log into browser extension

Hello, Im a 1Password admin for my organization and recently we've had a situation where a user was unable to log into her browser extension or the 1password app but she able to access via the web...
browser extension
1P_Evon's avatar
1P_Evon
Icon for 1Password Team rank1Password Team
2 years ago

letishaedl,

I'm sorry that didn't work. So that the team can take a closer look at the issue, I recommend sending an email to mailto:support+forum@1Password.com. With your email, please include the following:

  • A link to this thread: https://1password.community/discussion/146618/
  • Your forum username: letishaedl

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here, and I will be able to locate your message and make sure it has gotten to the right place. Thank you!

-Evon