Forum Discussion

Tonman's avatar
Tonman
New Contributor
1 month ago

Comet Browser with Extension blank UI issue when click the icon

## Issue Description When clicking on the 1Password browser extension icon in Comet Browser, the extension popup opens but displays only a blank/white UI instead of the expected password man...
1password.com
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
1 month ago

Hello Tonman​! 👋

I'm sorry that 1Password's pop-over window isn't opening correctly in the Comet browser. As a first step, can you try the following: 

  1. Copy the following into the address bar: comet://extensions/
    • Then press Enter. 
  2. Turn 1Password off. 
  3. Turn 1Password back on.


If that still doesn't work then right-click on the 1Password icon in Comet's toolbar and click Settings. Do you see a green dot in the browser settings page? Or a different coloured dot and an error message? If you click on About what version of 1Password in the browser are you using? 

-Dave