Forum Discussion

Former Member's avatar
Former Member
3 years ago

Constant sign in with pop ups constantly appearing

HI All - I am hoping you can assist

I have a few spreadsheets that are opened through office as online documents and I keep on getting the Sign in with pop up that stays there and get in the way. if they page is refreshed in any way (as it is online it refreshes regularly) and I am therefore constantly closing this box on multiple pages

Is there a way to stop this pop up?

1Password Version: Not Provided
Extension Version: 2.7.0
OS Version: Windows 10
Browser:_ Chrome

browser extension
  • Former Member's avatar
    Former Member
    3 years ago

    It is like it needs to have a "exclude these URL's" option for it

    @dalepw we do have a feature request for this. I'm glad to add your voice to it. Hopefully it is something that our devs will consider in the future!

  • Former Member's avatar
    Former Member
    3 years ago

    Hi Joy - I have switched that and the pop ups have disappeared - which is great thank you! - I do have sites from my personal logins that use google etc so the offer functionality would be good in those situations but having that turned off is more of a blessing so I will leave it off

    It is like it needs to have a "exclude these URL's" option for it

    Thanks again for your assistance!

  • Former Member's avatar
    Former Member
    3 years ago

    Hey @dalepw, do you use single sign-on logins on any of your websites at all? If not, then I recommend turning off the prompts from 1Password to save sign-on logins (which is what is being shown in your screenshot).

    Here's how to do that:

    1. Right click the 1Password icon in your browser toolbar and choose Settings.
    2. Scroll down to Autofill.
    3. Turn off "Offer to save new provider sign-in's".

    Here's a screenshot: https://share.cleanshot.com/Io9Bfh

    Let us know if you have any other questions!