Forum Discussion

System's avatar
System
Super Contributor
3 years ago

Constantly have to enter account password

This discussion was created from comments split from: Safari Extension Inconsistency: Icon Behavior and Unlocking Issues.
browser extension
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
3 years ago

Hello @francescod! 👋

I'm sorry that things are off to a bad start, the team and I would like to help get everything working for you. So that I can better understand the situation can you please tell me the following:

  1. Is the issue occurring on a Mac or Windows PC?
  2. Which browser are you using? Safari, Chrome, or another browser?
  3. Do you already have the desktop app installed: Download 1Password

I look forward to hearing from you.

-Dave