I am testing the beta release of 1Password 8 at the moment. Unlocking app requires the password, but I am able to choose the fingerprint option manually. Is there an option to default to fingerprint instead? I don't see a setting just yet. 1Password Version: 8 Extension Version: Not Provided OS Version: Not Provided

@alpha If Touch ID is available. it should offer you that option. Do you have both 7 and 8 installed?

1P_Tommy I think what @alpha is referring to is automatic prompting to scan your fingerprint, like was the case in 1Password 7.x. Instead here I need to click the Touch ID icon and then it'll prompt me to scan my finger.

What @mshamash mentioned. I see another report on Twitter: https://twitter.com/rjonesy/status/1425537017409064972/

@alpha The app should be prompting you for Touch ID automatically if you have it set up (which it sounds like you do), so this could be a bug on our end. Could you give some more details on how you are using the app when you see this happen? I worked on this feature and I want to make sure it's working properly for you!

Hi @alpha and @mshamash, thanks so much for checking out the early access and providing feedback :) 1Password should be automatically prompting for your fingerprint when you come back to it. Would you be able to provide any steps to reproduce what you're seeing? There are a couple of cases that we're already tracking, but it would be helpful to know if there are others that we haven't seen yet. And as a workaround for now, if you hit enter on an empty lock screen, then the TouchID prompt will come up for you.

Default to fingerprint unlock on 1Password 8?

20 Replies

1P_Ben
1Password Team
4 years ago
Hi folks,

We're looking at a number of improvements regarding Touch ID. This one in particular is on the list to address ASAP.

Ben

ref: dev/core/core#8826
asportnoy
Occasional Contributor
4 years ago
I find that force quitting 1Password and reopening it fixed it for me. Easiest way to do this is open the app and do cmd+option+shift+escape.
cortig
Super Contributor
4 years ago
Same thing here: TouchID stops being the default once in a while and rebooting the Mac corrects the issue. While we do have a workaround, it seems to reflect an underlying issue to me…
Anonymous
4 years ago
Can confirm this happens to me as well. Sometimes there is no Touch ID prompt when the 1Password 8 app launches, triggered from browser shortcut/button.
Anonymous
5 years ago
The issue occurred once again. I imagine this happens every time the Mac goes to sleep and comes back.
Anonymous
5 years ago
@alpha, for me the Apple Watch unlock is not made default even after a reboot. I just tested that. It absolutely needs to be made the default if set up, as well as Touch ID, before 1P 8 ships. Even if it is possible with an extra keyboard or trackpad click, that is too slow. 1P 8 should not regress on something like this. Unlocking 1P with biometry is really nice, but is currently less so on 1P 8. 1P_Tommy and @andiAG you guys need to pass along this feedback.
Anonymous
5 years ago
khaosspawn Do you see an improvement when the MacBook is restarted? Meaning, does the prompt on Apple Watch appear immediately after the restart? That has been my experience, but with Touch ID.
Anonymous
5 years ago
1P_Tommy I feel that the underlying bug that doesn't prompt Touch ID as the default, until a restart is done, must be resolved.
khaosspawn
Dedicated Contributor
5 years ago
I have this issue as well - BUT with Apple Watch.

1P7
1. Open it - automatically get the vibration on the watch to unlock.
2. Double click - it opens

1P8
1. Open it - nothing happens.
2. Click the touch id - watch vibrates.
3. Double click - it opens.
1P_Tommy
Moderator
5 years ago
🎉 Thanks for the update. I am happy to hear the feature is working better for you. Let us know if that should change. Enjoy!