Forum Discussion
Desktop app opens to blank window (Fedora 35 beta)
Hello all, seems my local 1Password app now opens to a blank window.
I believe this started happening after upgrading from Fedora 34 to Fedora 35 beta. As this a beta OS it's not super surprising things are breaking and thus not really expecting a direct fix now. That said, I thought I should make a post as a sort of heads up about this potential issue since Fedora 35 full release is less than a month away. (https://fedorapeople.org/groups/schedule/f-35/f-35-key-tasks.html)
Notes
- browser extension works fine by itself
- have tried stable and beta versions
Please let me know if there's anything I can do to help debug this issue.
1Password Version: 8.2.0-1, 8.2.2~57.BETA-1
Extension Version: 2.1.0
OS Version: Fedora 35 beta (GNOME)
31 Replies
- 1P_PeterG
Community Manager
Thanks for this info, the_john19. It's great to know that the issue is fixed for you. I'll take note of the details you've shared here for future customers as well. Many thanks! 😀
- the_john19Occasional Contributor
Hey @Savanni ! I'll be back home tomorrow and will do that, then! But yesterday I noticed that as soon as I install this packages:
libglvnd-glx libglvnd-opengl libglvnd-devel
it is fixed. When you install the NVIDIA driver via RPMFusion (https://rpmfusion.org/Howto/NVIDIA) it seams like they are not required (nor are they required by 1Password), but if you want to install the driver that you can download directly from NVIDIA you need those packages (that's how I found out about it). Sorry if it doesn't make to much sense, I'm still very new with Linux.I've also noticed something with the Flatpak version, I have to run 1Password with "--disable-gpu-sandbox" or downgrade the flatpak NVIDIA driver from nvidia-470.74 to nvidia-470.63.01 to get it to work.
- Former Member
the_john19 Could you generate a diagnostic report and email it to us? mailto:Support+Linux@1Password.com
I still can't reproduce the problem myself, but I want to see if there's anything in the logs, or in the system configuration that I can pin down. Or at least to file so I can look for a pattern. But it does sound like some combination of a Chromium issue and a driver issue.
- Former Member
the_john19, ah I see. I too am on Wayland but AMD side graphics wise. If I recall correctly the 8.2/8.3 1Password release included some Electron updates, I believe fixes which were backported from the latest release of Electron 15, which fixed my 1Password blank screen issue. I suspect there may still be some Nvidia specific Electron bugs. Maybe https://chromium.googlesource.com/chromium/src/+/8e4102b24c2a4db4269f92e07536666034be0687?
That said, if you're seeing things working fine with Wayland + NVIDIA on Arch but not another system, I presume Fedora, it sounds like it could be driver related. 🤔
- the_john19Occasional Contributor
@larouxn I'm on 1Password for Linux 8.4.0 80400002 (BETA Channel). I noticed that I have this issue with all electron apps on Wayland + NVIDIA, but on Arch Linux also with NVIDIA + Wayland I don't have this issue with at least 1Password. I have to add --disable-gpu or --use-gl=egl to fix it
- Former Member
@Savanni, thanks for all the help. I have confirmed the key imports properly on Fedora 35 and app is running well.
the_john19, what version of the 1Password app are you running? I had the same issue until the latest stable/last beta branch (8.2.x).
- the_john19Occasional Contributor
@Savanni For me the issue with the blank screen is back, I also have the issue with other Electron apps though and even with Fedora 34 since the latest updates.
- Former Member
@larouxn and everyone else here, I'm glad to report that we were able to fix the problem with our key. We re-published the key yesterday after removing the expired signatures that RPM now rejects.
I am both relieved, and concerned, that the blank screen problem has stopped. I'll have to keep an eye out for this one.
- Former Member
Thanks for the beta RPM link! Also glad to hear we were able to figure out where the GPG issue lies. Was rather confounding.
As for the 8.3 stable and 8.4 beta releases, both work perfectly well via RPM install. I am no longer able to reproduce the blank screen issue. Seems that issue was fixed in a later 8.2.x release or the new 8.3 release. :)
Fedora 35 support seems more or less ready. All that's left is to resolve the GPG key issue.
- Former Member
Unfortunately, I'm not able to reproduce the blank screen issue, so here's my setup.
First, I'm in a libvirt VM. I installed FC35 from an image that I downloaded from the Fedora website yesterday, and then installed 1Password 8.3.0, which we released yesterday. I'll keep trying with the betas, and may even update my desktop to FC35 in order to try this out more directly.
But, could you try out 8.3.0 stable release, or the 8.4.0 beta, and let me know whether you still see the blank screen issue?