Forum Discussion

Former Member's avatar
Former Member
4 years ago

Desktop integration with extension is now gone?

I'm on a mac, so I use touch ID to access 1password all day long. Without exaggeration, I probably use 1password to authenticate into the dozens of systems I access easily 100x/day. I'm not sure what...
browser extension
Jack_P_1P's avatar
Jack_P_1P
Icon for 1Password Team rank1Password Team
4 years ago

Hi @wscj:

That definitely isn't the experience we want you to have. If you're using 1Password in the browser, rather than the classic extension, then 1Password mini from your menu bar will not show the extension as installed.

It sounds like we might need to get some console logs from 1Password in your browser to see why it's spinning: Save a console log for 1Password in your browser

After saving your console log, attach it to an email addressed to support+x@1password.com, and include a link to this thread: https://1password.community/discussion/128942/desktop-integration-with-extension-is-now-gone#latest and your username: wscj, and I'll be able to take a closer look at what could be going on. Thanks!

Jack