Desktop integration with extension is now gone?

Hi Jack,

Thanks for responding so quickly. I've followed the steps you outlined above. What's interesting is that my machine at home is at least offering up my Apple Watch as an authentication option, but I'm still missing the touch ID integration. The home machine is an M1 and my work machine is an intel macbook pro.

When I followed the steps to reproduce and log the issue, I did a restart of Chrome and sure enough, the menu from the extension in the toolbar showed a spinner and "Loading" message that just kept going. I clicked the icon to collapse the menu and then clicked again; this time the password field showed immediately.

Setting aside the timeout issues with the extension, the user flow from an accessibility and usability standpoint is such a massive step backward. If my focus is in a credentials input group, having a tooltip prompt that tells me to click on the toolbar extension to enable it is absurd. I used to be able to hit the down arrow key from the input field to prompt authentication to 1password if I wasn't already logged in. That authentication prompt would allow me to use my watch or touch ID with the occasional prompt to use my master password to re-establish these more convenient options.

I have to say that more often than not and up to this point, 1password has been a delight to use. This change in user flow makes enough of an impact on my workday that if I can't get it to work, I'll probably have to look at other options.

Best regards,
Winston