Forum Discussion

New Contributor

9 months ago

Documents Not Uploading in New Version

Tried to upload documents in the new trial Windows Version. The documents will not upload. Receive 400 and 500 errors. Version will not allow me to save documents. Previous versions works perfect.

1Password Version: Beta
Extension Version: 2.27.1
OS Version: Windows 11
Browser: Firefox

betas

3 Replies

1P_Dave
Moderator
9 months ago
jtaylor225

Thanks for the reply. It sounds like you're using 1Password.com to upload the documents rather than the 1Password for Windows desktop app, is that right? If it is then can you try the following:

Open an InPrivate window in Microsoft Edge: Browse InPrivate in Microsoft Edge - Microsoft Support

Log in to your 1Password account on 1Password.com (in the browser, not the app).

Attach a document to an item or upload a file: Save important files in 1Password

Do you see the same issue here? If I misunderstood the issue then, to help me better understand the situation, I'd like to ask you to take a screenshot of what you're seeing and attach it to your reply:

Take a screenshot on Windows 10

-Dave
jtaylor225
New Contributor
9 months ago
Thanks for getting back to me Dave. I'm using the Microsoft Edge Web Browser Version 128.0.2739.67 (Official build) (64-bit).

No firewall or domains are being blocked. Works fine in previous browser version.
1P_Dave
Moderator
9 months ago
Hello jtaylor225! 👋

I'm sorry that you're unable to upload documents using 1Password for Windows. So that I can better understand the situation can you tell me the following:

What specific version of 1Password are you using: Find the version numbers for 1Password and your operating system

Can you verify that your network/firewall aren't blocking any of the following: 1Password ports and domains

I look forward to hearing from you.

-Dave

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Tried to upload documents in the new trial Windows Version. The documents will not upload. Receive 400 and 500 errors. Version will not allow me to save documents. Previous versions works perfect.

\n\n

1Password Version: Beta
\nExtension Version: 2.27.1
\nOS Version: Windows 11
\nBrowser: Firefox

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Tried to upload documents in the new trial Windows Version. The documents will not upload. Receive 400 and 500 errors. Version will not allow me to save documents. Previous versions works perfect.

\n\n

1Password Version: Beta
\nExtension Version: 2.27.1
\nOS Version: Windows 11
\nBrowser: Firefox

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Documents Not Uploading in New Version","moderationData":{"__ref":"ModerationData:moderation_data:128438"},"body":"

jtaylor225

\n\n

Thanks for the reply. It sounds like you're using 1Password.com to upload the documents rather than the 1Password for Windows desktop app, is that right? If it is then can you try the following:

\n\n

Open an InPrivate window in Microsoft Edge: Browse InPrivate in Microsoft Edge - Microsoft Support
Log in to your 1Password account on 1Password.com (in the browser, not the app).
Attach a document to an item or upload a file: Save important files in 1Password

\n\n

Do you see the same issue here? If I misunderstood the issue then, to help me better understand the situation, I'd like to ask you to take a screenshot of what you're seeing and attach it to your reply:

\n\n

Take a screenshot on Windows 10

\n\n

-Dave

Thanks for getting back to me Dave. I'm using the Microsoft Edge Web Browser Version 128.0.2739.67 (Official build) (64-bit).

\n\n

No firewall or domains are being blocked. Works fine in previous browser version.

Hello jtaylor225! 👋

\n\n

I'm sorry that you're unable to upload documents using 1Password for Windows. So that I can better understand the situation can you tell me the following:

\n\n

What specific version of 1Password are you using: Find the version numbers for 1Password and your operating system
Can you verify that your network/firewall aren't blocking any of the following: 1Password ports and domains

\n\n

I look forward to hearing from you.

\n\n

-Dave

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Forum Discussion

Documents Not Uploading in New Version

Applocker blocking certain 1pw exe files

"Sign In With" Provider Not Available

Update on PRF support

Beta Release: New MSIX Installer for 1Password for Windows

Passwords no longer hidden from Alfred clipboard history