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kop48's avatar
kop48
Dedicated Contributor
2 months ago
Solved

Don't re-enable 'Sign in automatically' after extension update

This has happened a couple of times in the past year now - please don't trample a user's settings when doing major updates to the browser extension. I know that y'all want to make sign in easier, but...
  • 1P_Dave's avatar
    2 months ago

    Hello kop48! 👋

    I'm sorry that the "Sign in automatically after autofill" option is getting turned back on. 1Password won't change your settings after an update and it sounds like something is going wrong. So that I can better understand the situation can you tell me the following: 

    1. Do you change any other settings for 1Password in the browser and are they reset after an update as well?
    2. Which browser are you using? And what kind of device is this happening on?
    3. Do you ever clear your browser's history/cache/cookies or do you have an app that might clear browser data? 
    4. Is your device managed by your workplace? Or is this a personal device? 


    I look forward to hearing from you.

    -Dave