Forum Discussion

Former Member's avatar
Former Member
4 years ago

iOS does not sync to cloud - bad 1Password support

1Password on iOS does not sync to the cloud.
1Password on the Mac does sync to the cloud and vice versa.
Changes from Mac or cloud are not in iOS 1Password.
New created vaults on iOS are transferred to cloud and Mac, but are gone after on iOS. Passwords are not synched updated from iOS to cloud.

A support request four days ago to 1Password is still unanswered by 1Password. I pay for 1Password each year and does not understand why 1Password support is no working/responding.
I use the latest versions.

1Password Version: 7.9.2
Extension Version: Not Provided
OS Version: macOS 12.2.1

1 Reply

  • Former Member's avatar
    Former Member
    4 years ago

    Hi BobC4000!

    Currently you can only do this by going into enter mode, but I believe the developers are aware of a bug introduced by a recent change here, so perhaps this is something they can address in a future update :+1:

    One suggestion: if you find yourself copying just a section of a note over and over again, it might be worth adding that section as its own field, so you can copy it more quickly:

    https://support.1password.com/custom-fields/

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I have two Yelp logins, one for personal and one for business. 1P only shows the personal one in the dropdown of the browser extension. See pic.

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1Password Version: Not Provided
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I have two Yelp logins, one for personal and one for business. 1P only shows the personal one in the dropdown of the browser extension. See pic.

\n\n

\n\n
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1Password Version: Not Provided
\nExtension Version: Not Provided
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Dropdown not showing all logins","moderationData":{"__ref":"ModerationData:moderation_data:43285"},"body":"

I'm glad to hear that worked, jschussler. Let us know if there's anything else we can assist you with. 🙂

\n\n

-Evon

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It appears that one of the two logins didn't save the web address when it saved the login, which is rather odd. I've added it, so hopefully it will work now.

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Hello jschussler! 👋

\n\n

I'm sorry that you're not seeing one of your Logins for Yelp being suggested in the browser. Can you check to see if the Login item that isn't being suggested also has https://www.yelp.com saved as the website address?

\n\n

If it does then check the item's autofill behaviour to make sure that the website address is set to \"Fill anywhere on this website\": Change where a login is suggested and filled

\n\n

-Dave

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